Frequently Asked Questions

Answers to the most common questions about game top-ups, Codashop, digital currencies, and safe online gaming payments.

ⓘ CodaUp cannot assist with game account issues or payment disputes. For those, contact the relevant platform directly.

About Codashop

What is Codashop?

Codashop is a digital top-up platform operated by Garena. It allows players to purchase in-game currencies for popular mobile and PC games without needing to register a Codashop account. Available in over 40 countries.

Is Codashop an official platform?

Yes, Codashop is an official platform operated by Garena and is an authorised distribution channel for in-game currencies for many supported games. Always verify you are on the correct official website before purchasing.

Is CodaUp affiliated with Codashop?

No. CodaUp is a completely independent informational website. We are not affiliated with Codashop, Garena, or any game publisher. Our content is for educational purposes only.

Game Top-Ups

How do I find my player ID?

Player ID location varies by game. For Mobile Legends, tap your avatar in the main lobby. For Free Fire, your UID appears below your nickname on your profile page. For PUBG Mobile, your player ID is in your profile settings. Always verify before purchasing.

How long does a top-up take?

Most top-ups are credited within minutes of successful payment. In rare cases, it may take up to 24 hours. Contact platform support with your transaction reference if currency has not arrived after 24 hours.

What if I entered the wrong player ID?

Currency may be credited to the wrong account. Most platforms cannot reverse completed transactions. Always verify your player ID carefully before confirming a purchase.

Can I top up for another player?

Yes. Enter the recipient's player ID instead of your own. Make sure you have the correct ID from them before proceeding.

Payments & Safety

What payment methods are accepted?

Accepted methods vary by platform and region. Common options include credit/debit cards, digital wallets, bank transfers, prepaid cards, and carrier billing.

Can I get a refund?

Refund policies vary by platform. Generally, digital currency purchases are non-refundable once credited. Review the platform's refund policy before purchasing.

Should I share my game password for a top-up?

Never. No legitimate top-up platform requires your game account password. Any service requesting it is a scam.

How do I identify a fake top-up website?

Fake sites often use slightly different domain names, offer unrealistically low prices, or ask for your game password. Always bookmark official URLs and verify HTTPS and the correct domain name.